Digitran Co., Ltd. (referred to as "Company") manages user personal information as described below. In this
Privacy
Policy, "the Service" refers to the following:
-
A service operated by the Company that records and manages users’ vital data, analyzes the data for
evaluations
or assessments, and provides advice on performance improvement in sports, etc., via an app, along with any
related
services.
- Other services operated by the Company.
Personal Information Collected
The Company collects the following user information through the Service:
1. Information Provided by Users:
- Profile details: name, age (date of birth), gender, photos, etc.
- Physical information: height, weight, body fat percentage, blood glucose levels, etc.
- Information related to sleep, mood, and dietary habits.
- Contact information: email addresses and other contact details.
- IDs, passwords, and other information for identification purposes.
- Information entered via input forms, etc.
- Payment information: credit card and other payment details.
- Online identifiers: advertising IDs, device type, OS, language, time zone, IP addresses, carrier names, and
related information.
- Service usage information, including access logs and activity history.
Purpose of Collecting and Using Personal Information
The Company collects and uses personal information for the following purposes:
2. Providing and Operating the Service:
- To deliver and manage the Service.
- To verify user identity for authentication purposes.
- To allow users to view, modify, or delete their registration information and check their usage status.
- To save and analyze user data for personalized service and improvements.
- To develop new features and services related to the Service.
- To communicate maintenance information, updates, and other notifications.
- To respond to user inquiries and provide support.
- For advertising or promoting Company products/services and third-party products/services.
3. Marketing Research, Statistics, and Analysis:
- To analyze and compile statistics on Service usage.
- To measure the effectiveness of marketing activities.
4. Monitoring and Security Measures:
- To detect and prevent unauthorized access or misuse of the Service.
- To investigate and address any violations of the terms of use.
Shared Use of Personal Information
5. Items of Personal Data Shared: All information listed in the "Personal Information
Collected" section.
6. Scope of Shared Use: Digitran Co., Ltd.
7. Purpose of Use: For the purposes listed above.
8. Details of Shared Data:
- Address: 5th Floor, Mitec Building, Lot E2, Cau Giay New Urban Area, Yen Hoa Ward, Cau Giay District, Hanoi
City, Vietnam.
- Company Name: Digitran Co., Ltd.
- Responsible Person: CEO
- Representative: Tran Minh Long
Provision of Personal Information to Third Parties
The Company may provide personal information to third parties under these circumstances:
9. Provision to Third Parties:
- For joint business activities with partner companies.
- When required by payment processors for transactions.
- When needed for insurance claims.
- When legally required without user consent.
10. Outsourcing:
- To achieve the purposes mentioned, the Company may delegate personal information handling to third-party
service providers.
User Rights
11. Requests for Disclosure, Correction, or Suspension:
- Users may request disclosure, correction, or suspension of their information by contacting the "Contact
Information" below, along with verification of their identity.
12. Contact Information:
13. Inquiries or Complaints:
- Users can use the contact information above for inquiries or complaints about personal information handling.
Management of Personal Information Security
The Company implements measures to secure personal information, including managing access, preventing
unauthorized
access, and implementing safeguards against leakage, loss, or tampering. In case of incidents, the Company
promptly
takes corrective actions.
Handling of Personal Information on Linked Sites
The Company’s platforms may link to external sites. Personal information collected on those sites is not under
the
Company’s control, and the Company is not responsible for it. Users should review the privacy policies of those
external sites.
User Responsibility
Users are responsible for managing their registration information, IDs, and passwords used on the Service.
Updates to the Privacy Policy
The Company may update this Privacy Policy. Significant changes will be notified on the Service. Users are
encouraged to review this page periodically to stay informed about the Privacy Policy.